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19 Feb 2020

Full-Time Seasonal Waterfront Ambassadors Program Manager – Boston

The Trustees of Reservation – Posted by hrtrustees Boston, Massachusetts, United States

Job Description

The Opportunity. 

The Trustees Waterfront Ambassadors Program Manager is a full-time, seasonal position that provides training, supervision, and mentoring for young people working on community outreach as well as climate change- and waterfront-related projects in Boston, with a focus on East Boston. The position is based in East Boston, with time spent at The Trustees’ Downtown Boston office as well. We are looking for someone who can begin work part-time in late April, switching to full-time in early June through late August. The Waterfront Ambassadors Program consists of 12 youth, a Program Manager and an Assistant Program Manager. The ideal candidate is a Boston resident with community outreach/organizing experience, knowledge of climate change and waterfront issues, and experience working with high-school aged youth in an urban setting. The Program Manager will be enthusiastic about the mission of The Trustees and the Boston Waterfront Initiative, and sharing that mission with the youth we employ as well as with the community. Working well with our varied grassroots and non-profit partners in the East Boston neighborhood and beyond will be a key to success in this position.

In This Role You Will. 

  • Manage logistics pertaining to Waterfront Ambassador work plan, ie: weekly work schedule, project planning, communication with partners, supplies, personnel support and payroll
  • Recruit, interview, hire, and onboard 12 youth as Ambassadors in coordination with Boston Waterfront Initiative Project Manager and Trustees HR
  • Coordinate and lead daily program activities
  • Collaborate with Waterfront Ambassador Assistant Program Manager
  • Manage and oversee twelve Ambassadors between the ages of 15 and 18
  • Provide leadership development and mentoring for Ambassadors
  • Provide daily supervision, safety and job skills training for Waterfront Ambassadors
  • Set and maintain clear expectations for work attendance, appearance, language and behavior
  • Lead team-building, journaling, group discussions and reflection activities
  • Work collaboratively with and under the direction of Boston Waterfront Initiative staff and other Trustees staff as necessary to refine and carry out community outreach, waterfront, and climate change curriculum
  • Educate youth about the Boston Waterfront Initiative and foster a deeper connection between young people, Boston Harbor, and their community
  • Deliver formal and informal environmental education lessons
  • Motivate and work alongside Ambassadors to accomplish outdoor work projects such as gardening, beach clean-ups, and other stewardship projects.
  • Facilitate end-of-summer Waterfront Ambassadors community event organized by youth
  • Serve as a role model by setting a positive example and representing The Trustees, the Boston Waterfront Initiative, and the Waterfront Ambassadors program to the public
  • Plan and run preseason orientation for Ambassadors
  • Work closely with community partners in East Boston and beyond
  • Other duties as assigned with or without accommodation



  • Experience working with and positively motivating youth in an urban setting
  • A background or experience in community outreach/organizing, environmental education, and/or youth development
  • Demonstrated ability to work independently and unsupervised, as well as part of a close-knit team
  • Proven success building a team, including conflict resolution and leadership skills
  • Outstanding communication and interpersonal skills
  • Enjoy working in fast paced, multi-generational, multi-cultural urban setting
  • Enthusiastic about the mission of the Trustees’ Boston Waterfront Initiative
  • Preferred candidates will have familiarity with the East Boston neighborhood
  • Preferred candidates will have a valid drivers license and access to a vehicle
  • Spanish-speaking skills a plus


  • CORI/SORI background check required
  • Must have current First Aid/CPR certification by July 1
  • Occasional weekend work may be required

Working Conditions

The Waterfront Ambassadors program will combine indoor and outdoor work environments with variable conditions.

Benefits and Salary

This is a seasonal, non-exempt, hourly paid position, with an optimal part-time start date in late April, switching to full-time in early-June through late August. This position is based in East Boston.

The Trustees offers competitive compensation and the opportunity to be part of a dedicated team across the Commonwealth who love the outdoors, who love the distinctive charms of New England, and who believe in celebrating and protecting our special places, for everyone, forever.

About The Trustees Waterfront Ambassadors

The Trustees Waterfront Ambassadors is a targeted program based in East Boston focusing on engaging the local community on waterfront issues that connect to the Trustees’ Boston Waterfront Initiative. This year’s seven-week program will allow twelve youth the opportunity to learn about the mission of The Trustees as well as the Boston Waterfront Initiative, and how it relates to their neighborhood and community. The program will feature opportunities for the Trustees Waterfront Ambassadors to learn about the work being done in East Boston and across the city on waterfront issues such as climate resilience, green infrastructure, and public access. The Ambassadors will engage with The Trustees One Waterfront Initiative’s open space plans around the City of Boston and work to gather design ideas and input from the community, with a focus on Boston youth, to inform the project’s future progress. The Ambassadors will work together to prepare an end-of-summer community event to share and discuss this outreach with community members. The Ambassadors will also work with key East Boston grassroots and non-profit partners, lending a hand with local cleanups and stewardship projects while also learning about the work of these grassroots organizations with whom the One Waterfront Initiative collaborates. The variety of organizations and agencies with whom the Waterfront Ambassadors will interact will expose the youth to a variety of potential career paths. Youth who take part in this program will develop critical job skills including teamwork, collaboration, leadership, responsibility, community outreach, civic engagement, and how to interpret and share information on local climate change impacts with their community.

About The Trustees

The Trustees is one of Massachusetts’ largest non-profits and the nation’s first conservation and preservation organization. Today, the places we care about are going fast, and the forces undermining them, including climate change, are moving faster. Our passion is to protect and share with everyone the irreplaceable natural and cultural treasures under our care. We are funded and supported entirely by our visitors, supporters, volunteers, and more than 60,000 member households.

The Trustees has been featured in the Top 100 Women-Led Organizations in Massachusetts for six consecutive years.

In addition to being an Equal Opportunity Employer, The Trustees aims to create a thriving, inclusive workplace that values each member of its team. We aspire to reflect and effectively serve the residents and communities of Massachusetts who are at the core of our mission.

The Trustees is a signer of the Boston Women’s Workforce Council and a Member of the Boston College Center for Work and Family.

We kindly request that you do not call to inquire about the status of your application. Those candidates chosen for interviews will be contacted.

How to Apply

Please apply online via The Trustees' website linked here.

Job Categories: Environmental. Job Types: Full-Time.

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