Job Description

If you are looking for a role in an organization that makes a significant difference in people’s lives, come join us at Quincy Community Action Programs, Inc. (QCAP)!  This position is for candidates committed to helping low-income households increase energy efficiency, reduce energy usage and related cost burden.

QCAP is a not-for-profit community action agency serving over 33,000 people primarily in Quincy, Weymouth, Braintree, Milton and Randolph.  QCAP also serves households in surrounding Norfolk County, South Shore, and Metro Boston communities. Our mission is through partnerships, community engagement, and advocacy for racial, social, and economic justice, we provide pathways to assist families and individuals from diverse backgrounds in their efforts to realize economic opportunity and create meaningful connections to improve the quality of their lives.

To achieve our mission, we provide a wide range of programs for low- and moderate-income residents, including Adult Education & Workforce Development, Financial REACH Center, Head Start Early Childhood Education & Care, Child Care Vouchers, Energy Programs, Food & Nutrition Programs, and Housing Programs.

Position Overview:

Provide services to QCAP’s Energy Efficiency programs including scheduling and conducting heating systems inspection, energy audits and quality control inspections, responding to emergency needs of clients, educating clients about energy conservation measures, and completing related program administrative duties.

Position Responsibilities (not all inclusive):

1. Perform initial energy audits, in-process inspections, and post-inspections for the Weatherization Assistance program according to standards established by Quincy Community Action Programs Inc. and applicable government and utility funding sources. Audit/inspections include:
2. Properly identifying house type and characteristics related to energy usage.
3. Properly measuring house dimension particularly those for the attic, sidewalls, and basement.
4. Determine the amount and type of weatherization materials necessary for each job to be done.
5. Produce a clear, complete report of audit findings and present to Program Manager.
6. Report issues of health and safety such as the presence of knob and tube wiring, asbestos, and malfunctioning heating systems, etc.
7. Communicate energy conservation practices to clients, using standard techniques prescribed by QCAP and Executive Office of Housing & Livable Communities (EOHLC).
8. Conduct inspections of heating systems for HEARTWAP according to established program standards. Complete appropriate inspection reports and present to Program Manager.
9. Monitor and improve contractor performance, including conducting follow-up as required to ensure that all jobs are completed according to contractual standards and that clients are receiving high quality services.
10. Maintain program records for Weatherization Assistance Program (WAP), Heating Emergency Assistance Retrofit Task Weatherization Assistance Program (HEARTWAP) and Utility Programs, including completing audit paperwork, maintaining notes on client/contractor contact, ensuring contractor paperwork is on file and up to date, and completing other paperwork as necessitated by program contracts.
11. Review and develop in-depth familiarity with all WAP, HEARTWAP, and Utility Program funding source guidance and program regulations and comply with all regulations.
12. Maintain equipment owned by QCAP for use in the energy conservation programs.
13. Perform Appliance Management Program (AMP) audits in accordance with applicable program standards.
14. Additional duties as assigned by the Program Manager and Energy Program Director.

Supervisory Responsibilities:

None

Candidate Qualification:

1. High School diploma or equivalent, and one year of education beyond High School required.
2. Minimum of one-year work experience in a related field (for example, home insulation, weatherization, and heating system repair). Experience in the building sciences is a plus.
3. Must have the following certifications when hired or within 3 months of hire:
   1. Department of Energy (DOE) Certified Energy Auditor
   2. Lead Safe
   3. OSHA-10
4. Must be Quality Control Inspector (QCI) certified when hired or within 18 months of hire.
5. Oil Burner Technician license preferred.
6. Excellent communication, customer service, and interpersonal skills, including the ability to understand and communicate complex technical and program information to people of all income and education levels, including clients, colleagues, landlords and contractor.
7. Demonstrated ability to be sensitive and respectful to clients, including protecting confidential client information. Ability to work effectively with people of diverse backgrounds, and demonstrated commitment to working on behalf of people of all income levels.
8. While performing duties of this job, the employee is regularly required to sit, stand, walk, talk and hear. Performing home inspections also requires the ability to bend, kneel, crouch, crawl as well as climb and descend stairs and ladders. Ability to work in attics and other small confined spaces.
9. Ability to lift 50 pounds unassisted. Must be able to shift large appliances.
10. Familiarity with MS Office software applications, including MS Word and Excel, and ability to use customized software systems.
11. Car and valid Massachusetts drivers’ license required to self-transport to clients’ homes.
12. Must be able to pass a background check for utility funded program.

Excellent benefits including health and dental insurance that starts on day one, generous vacation benefits, a 403(b) plan with an employer match, and staff development and wellness opportunities.

How to Apply

Please email your resume to: [email protected]

Job Categories: Energy Efficiency. Job Types: Full-Time. Salaries: 40,000 - 60,000.

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