Job Description

POSITION TITLE:  Donor Engagement Associate

LOCATION:  Washington, DC

SUPERVISOR(S):  Vice President (Development Director)

SALARY: $52,000 – $71,000

SUMMARY DESCRIPTION:

Our Donor Engagement Associate plays a critical role in helping to raise funds in support of CIEL’s mission to use the power of law to protect the environment, promote human rights, and ensure a just and sustainable society. With a focus on growing donor/constituent engagement and cultivating individual gifts, you will play a critical role in executing creative online and offline engagement and stewardship strategies, managing the workflows of donor communications and major gifts projects, and ensuring accurate donor records. This is a great opportunity to join a dynamic and passionate team working to ensure CIEL has the resources to deliver high-impact campaigns that protect people and the planet. This is a full-time position and reports to the Vice President (Director of Development).

RESPONSIBILITIES:

Constituent Engagement and Donor Cultivation (65%)

1. Project manage and implement email engagement and donor cultivation campaigns, including:
   1. Coordinating email distribution calendar to deliver regular email updates, announcements, and solicitations,
   2. Working with staff to craft compelling stories illustrating our impact, including drafting original content, editing, and proofreading,
   3. Publishing online action opportunities, and
   4. Using analytics and list segmentation to optimize delivery and conversions
2. Work with VP to grow our email subscriber base, including by publishing customized online action and donation pages, and continually improving the donor’s giving experience
3. Plan intermittent virtual and in-person donor events and activities
4. As relevant, work with communications staff to support fundraising and brandraising efforts on social media

Gift Stewardship and Major Gifts (30%)

1. Implement a proactive engagement strategy for individual giving, focused on expanding and deepening relationships to increase financial support from individual donors
2. Execute fundraising campaigns to achieve annual goals, including: online end-of-year solicitation series; mailed year-end appeal and related materials; annual report production; welcome/cultivation series for new subscribers; recurring donor strategy; and other campaigns as needed
3. Maintain consistent communication with donors to ensure timely acknowledgements, provide updates, and answer questions
4. Support the VP in managing a portfolio of major gifts, including through cultivation of new major donors and stewarding existing major donors
5. Effectively track and update gift records using Constituent Management System (CMS) tools (Blackbaud Luminate Online and Raiser’s Edge NXT)
6. As needed, assist in drafting and submitting foundation grant proposals and reports

Management and Administration: (5%)

1. Maintain timesheets contemporaneously and submit them on time
2. Meet periodically with others, including colleagues on the same and other teams, as well as CIEL leadership, as needed
3. Perform other job related duties as assigned by supervisor

QUALIFICATIONS:

Minimum Qualifications:

1. 3-4 Years of experience with donor prospecting, engagement, giving, or related development roles, preferably in an advocacy environment.
2. Exceptional communication skills, including the ability to write complex subject matter clearly and compellingly for a variety of audiences.
3. Acute attention to detail and accuracy.
4. Ability to manage and deliver multiple priorities on deadline and perform a variety of tasks over the course of the workday.
5. Ability to work both independently and collaboratively, in close coordination with a diverse range of people.
6. Strong organizational skills and ability to manage multiple tasks simultaneously.
7. Experience with digital supporter engagement (marketing) tools and techniques.
8. Experience with CMS maintenance and use, such as Blackbaud products, or a demonstrated ability to learn new digital platforms quickly.
9. Experience with project management methods and tools.
10. Authorization to work in the United States.

Desired Qualifications:

1. Relevant work or educational experience with international or environmental policy, human rights, and/or law.
2. Ability to operate comfortably in a relaxed, informal work environment.
3. Facility with HTML and CSS a plus.

This is a full-time, exempt position based in Washington, DC. In light of the pandemic, we will support this new team member in working remotely until we can work together in our offices again. Exceptional candidates based remotely may be considered, but would need to travel to DC quarterly; due to the nature of this position, ability to work in the DC office intermittently is strongly preferred. CIEL offers a strong benefits package including employer-subsidized health, dental, and vision; paid vacation, sick, and parental leave; and a 5% contribution of gross annual salary into a 403(b) retirement account. CIEL is a 501(c)3 nonprofit, and full-time employees qualify for the US Public Service Loan Forgiveness Program.

How to Apply

Job Categories: Environmental. Job Types: Full-Time. Salaries: 60,000 - 80,000.

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