Full-Time Community Manager
What We Do Matters
Dashboard.earth is a technology start-up working to drive citizen engagement in climate change adaptation. You will be joining us at an exciting and pivotal time. Our goal is to create a platform that will engage LA residents to help the city reach its climate goals — and ultimately expand to other cities throughout the world. This is an exciting opportunity to put a novel app into the market at a tipping point in public awareness and engagement in climate. If you are looking to make a difference in that mission, keep reading!
About the Role
We’re looking for a foundational Community Manager to join our remote, scrappy team and deliver on our mission of enabling people around the world to take action in the face of climate change.
At Dashboard.Earth, you will work with Los Angeles community organizations, businesses, nonprofits, schools and other organizations to connect climate-concerned citizens with the hundreds of hyper-local solutions available in our app.
Who are you? First off, you are passionate about making your community more resilient in the face of climate change. You are a born organizer. Your magnetic personality pulls others into your orbit. Once they are there, you are articulate and persuasive in rallying them to your cause. You are not only comfortable walking up to strangers to strike up a conversation or give a presentation, you can’t wait for the opportunity to sparkle. Professionally, you’ve got proven experience in online and offline community organizing… you may have even worked for digital brands like Yelp, TaskRabbit and NextDoor building real world relationships that translate into vibrant online communities. As the real world face of Dashboard.Earth in LA, you will be instrumental in exponentially growing our pilot user base into a climate action juggernaut!
This position reports directly to the Head of Community Engagement, you will help connect climate-concerned individuals in Los Angeles with hyper-local solutions.
Required: live in Los Angeles County with the ability to travel reliably to local events
Work with the Director of Community Engagement to develop and implement a strategy to build the Dashboard.Earth community in Los Angeles
Build and maintain programs and activities that will grow climate action communities both online and in the real world
Be a principal local ambassador for the company, responsible for sharing its vision with the Los Angeles community
Organize community outreach programs and coordinate special events that promote Dashboard’s vision of local climate adaptation
Build strategic relationships and partnerships with local organizations (e.g. local businesses, community organizations, nonprofits, schools) that build awareness and engagement in the Dashboard app
Leverage partnerships to funnel users into Dashboard.Earth’s in-app experience and engage in taking climate actions
Serve as a point of contact for neighboring businesses, institutions, and communities
Help build library of in-app rewards by cultivating partners willing to contribute in-kind prizes and rewards for Dashboard users
Respond to inquiries from community members and other parties, and recruit knowledgeable spokespeople or information sources for assistance when needed
Provide community feedback to the Product and other management team stakeholders
Act as the voice, tone, and moderator of the brand through community support, content distribution, and digital engagement to build brand presence and trust, both online and in-person
Manage the day-to-day curation and growth of our social media presence
Work with the Marketing team to identify marketing and outreach opportunities that build upon community engagement activities and events
Actively research trends and hot topics — by engaging with the latest industry developments
Build and promote cross-functional relationships within the company
Preferred Skills and experience:
You have 3+ years of professional experience in event planning, social media management, communications with startups or tech industry
Social butterfly – willing to approach and connect with business owners and community organizations to forge relationships and inspire collaboration
Strong soft skills online and in person
Strong written and verbal communication skills
Thrive in an autonomous environment
Ability to develop creative, engaging and original content
Good customer service and interpersonal skills
Friendly and outgoing personality
Outstanding interpersonal skills and an ability to work effectively as part of a team
Ability to work well under pressure and manage sensitive subjects with tact, kindness, and professionalism
Ability and willingness to travel locally in LA County – this is not a desk job!
Must have regular access to an car
Thrive amid change and uncertainty and enjoy experimentation and iteration
Comfortable working in an agile and collaborative way with multiple stakeholders
A strong desire to work at an early-stage startup on a small team.
Ability to balance responsibilities on multiple project initiatives at once
Positive attitude and solution-driven mindset
Empathetic team player who assumes positive intentions
Dashboard.earth is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We take a holistic approach to hiring and review every application, even if you do not meet all the qualifications. If you are good at what you do and our mission speaks to you, please apply!